RETURN & EXCHANGE POLICY
At Estelle Nightwear, we are committed to ensuring your absolute satisfaction with our luxury nightwear. Here’s how our return and exchange policy works:
7 days return & exchange window: You have 7 days from the date of delivery to return eligible items
Unworn and Unwashed: Nightwear must be returned in its original unworn and unwashed condition with all tags and packaging intact
Easy Return: We will only accommodate a return if the item sent from our end is defected or not as promised! To initiate a return kindly e-mail us at Estelle.nightwear@gmail.com
Please note that the refund can take up to TWO weeks.
Refund or Store Credit: You can choose between a full refund or store credit for future purchases
Size Exchange: If you need a different size, contact us, we’ll be happy to arrange an exchange given if the new size is available!
We want you to cherish every moment in our premium nightwear. If you have any questions or need further assistance, please don’t hesitate to read out to our dedicated support team. Your comfort and satisfaction are our top priorities!